INTVEE lives with her husband and five children in a block of six flats. They had waited five years for the house and have been tyring to move since they came. INTVEE complains of the impossibility of keeping the stair in a decent condition owing to the number of youths lounging about and using it as a lavatory and leaving rubbish, attracted by the shop windows. INTVER describes the house as showing no sign of lack of money in its furnishings but scruffy and untidy. Children adequately dressed but general air of uncared-for-ness. Family would like to move to a ground floor flat but refused one that was offered as the were conditions worse. Currently 40 children on their stair. INTVER observes that INTVEE is aggressive towards her children with continual shoves, shouts and slaps. INTVEE is pregnant and is going to have the baby at home, her mother will look after the other children.