Topics discussed include: bus adverts and advertising in colleges and universities with the absence of schools noted due to Clause 28 (also known as section 28); an update on Icebreakers; banned literature and the portrayal of LGLS as forming a joint protest is discussed under the heading hate mail; a Lesbian Line update is provided covering a resignation, decision not to merge with Icebreakers and the role of Lesbian Line within Switchboard; team building which focused on the language used in the standing orders and contract of service; a report from the Treasurer which provided an update on the budget and the Social Work Department grant; statistic update; police training; feedback on meeting regarding the Scottish Switchboard Association (SSA); social events; planning for World AIDS Day; a client-led questionnaire on the involvement and appreciation of callers; and discussion of call cards.